General Terms And Conditions
§ 1 Scope of application
For business relations with the customer, the following General Terms and Conditions apply to orders placed via the Internet shop in the version valid at the time of the order.
§ 2 Conclusion of contract
The purchase contract is concluded with RT Trade & Consulting GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. The contract is concluded by clicking on the order button and accepting the offer for the goods contained in the shopping basket. Immediately after sending the order, you will receive another confirmation by e-mail.
1 The representation of the products in the online shop does not represent a legally binding offer. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping basket. The confirmation of receipt of your order will be sent electronically immediately after sending the order.
2 When the contract is concluded with us depends on the method of payment chosen by you. Within the payment service PayPal Plus we offer you different payment methods as PayPal Services. After placing the order you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. This will conclude the contract with us.
3 The language available for the conclusion of the contract is German.
4 We save the contract text and send you the order data by e-mail. You can view the order data at any time in your customer account. Otherwise the text of the contract is not accessible to you.
§ 3 Delivery conditions and shipping costs
1 In addition to the stated product prices, shipping costs of 0 € each for deliveries within Germany and 10 € each for deliveries within the EU shall be added. For deliveries outside the EU the shipping costs are 30 €. We also show the shipping costs once again in the order process.
2 If workdays are specified as deadlines, these are all weekdays with the exception of Sundays and public holidays.
3. we deliver only by standard shipping. Collection by the customer is possible on request.
4. we do not deliver to packing stations.
5. we reserve the right to carry out the ordered goods in several partial shipments, insofar as this is reasonable for you and necessary for technical or logistical reasons for speedy processing. Of course, this does not incur any additional shipping costs for you.
§ 4 Transport damage
1. if goods with obvious transport damages are delivered, then you complain such errors please immediately with the Zusteller and take up you please immediately contact to us.
The failure of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance.
§ 5 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
You pay the invoice amount via the online provider Paypal. You have to be registered there or register first, legitimize with your access data and confirm the payment order to us (exception if necessary guest access). You will receive further information during the ordering process.
AmazonPay
You pay the invoice amount via the online provider Amazon. You must always be registered there or register first, legitimise with your access data and confirm the payment order to us (exception: guest access if necessary). You will receive further information during the ordering process.
PayPal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment order to PayPal. You will receive further information during the ordering process.
Direct debit
If you have chosen the direct debit payment method, you do not need to be registered with PayPal to pay the invoice amount. With confirmation of the payment order you give PayPal a direct debit mandate. PayPal will inform you separately about the date of the debit in a pre-announcement (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment order, PayPal requests its bank to initiate the payment transaction. The payment transaction will be executed and your account will be debited.
Credit Card
If you have chosen the credit card payment method, you do not need to be registered with PayPal to pay the invoice amount. The payment transaction will be executed by your credit card company upon PayPal's request immediately after confirmation of the payment order and your legitimation as the legitimate cardholder and your card will be debited.
Invoice
If you have chosen the payment method invoice, you do not have to be registered with PayPal to pay the invoice amount. After successful address and credit check and submission of the order, we transfer our claim to PayPal. In this case you can only pay to PayPal with debt discharging effect. For payment processing via PayPal - in addition to our general terms and conditions - the general terms and conditions and PayPal's privacy policy apply. Further information and the complete terms and conditions of PayPal for invoice purchase can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.
§ 7 Right of revocation
1. you have the right to revoke this contract within fourteen days without stating reasons. The revocation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you have taken possession of the last partial consignment or the last item.
In order to exercise your right of withdrawal, you must contact us,
Letterbox24.de
RT Trade & Consulting GmbH
Geschäftsführer: Marvin Rosenkranz
Stauffenbergalle 5
01099 Dresden
Tel. + 49 351 8509 2552
Fax + 49 351 8509 6841
eMail: info@letterbox24.de
by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this Agreement. You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for testing their condition, properties and functionality.
End of the revocation instruction
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To
Letterbox24.de
RT Trade & Consulting GmbH
Geschäftsführer: Marvin Rosenkranz
Stauffenbergalle 5
01099 Dresden
Tel. + 49 351 8509 2552
Fax + 49 351 8509 6841
eMail: info@letterbox24.de
- Herewith I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following services (*)
-Ordered on (*)/received on (*)
-Consumer(s) name(s)
-address of the consumer(s)
- Signature of consumer(s) (only for paper communication)
- date
_______________
(*) Delete as appropriate.
(2) The right of withdrawal shall not apply to distance contracts for the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
§ 8 Liability for defects
a) Regulations for the sale of new goods
The statutory liability for defects shall apply to the sale of new goods.
b) Regulations for the sale of used goods
Irrespective of the following regulations for shortening the warranty period for used goods, the limitation of claims for damages in the event of injury to life, limb or health resulting from an intentional or negligent breach of duty on our part or from an intentional or negligent breach of duty on the part of our legal representative or vicarious agent shall remain unaffected. Furthermore, irrespective of the following provisions for shortening the period of liability for defects in the case of used goods, the statute of limitations for claims for damages in the case of other damages which are based on an intentional or grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty on the part of our legal representative or vicarious agent shall remain unaffected. Any liability under the Product Liability Act shall also remain unaffected.
For the rest, a liability for defects of one year applies to used goods if the customer is a consumer. The liability for defects for used goods is otherwise excluded if the customer is an entrepreneur.
In all other respects, the statutory liability for defects shall apply.
c) If products are not professionally mounted/installed and/or used, claims under any (manufacturer's) warranty are excluded. No liability or warranty for damage or defects resulting from improper mounting/installation and/or improper use of the products sold can be assumed. The corresponding invoice from the specialist company shall serve as proof of professional mounting/installation.
§ 9 Information for Consumers in Distance Selling Contracts and Customer Information in Electronic Commerce Contracts
a) We are not subject to any special codes of conduct not mentioned above.
b) You can recognize any input errors when placing your order during the final confirmation before sending your contract declaration and correct them at any time with the help of the delete and change function before sending the order.
c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions in the context of our Internet offer.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be made at the address indicated in the supplier identification.
f) The contract text is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) Please refer to the offer for information on payment, delivery or performance.
§ 10 Miscellaneous
The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory regulations and rights applicable under the law of the country in which the consumer has his habitual residence for the protection of the consumer, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of UN sales law is excluded.
The link to the platform of the EU Commission for online dispute resolution: https://ec.europa.eu/consumers/odr
We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board.